The PIVOT consulting approach is essentially a multidisciplinary one. While our services are focused on building and implementing your change strategies together, our work encompasses a balanced approach towards problem solving, productivity improvement, cost reduction and process enhancement. This results in measurable financial outcomes, customer satisfaction and skills transfer to employees.
Our two phased approach involves personnel in a continuous improvement effort. Phase one helps gain an in-depth understanding of the client’s business practices and issues to identify improvement opportunities and critical success factors. Phase two concentrates on the design and deployment of change strategies. This two pronged approach addresses issues to deliver quick results and stresses long term direction and sustenance of results.
We work jointly with client teams to ensure successful deployment and skills transfer, with emphasis on culture change and employee ownership of results.
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